All Brook Wright Privacy Policy

UTG Networks Limited, 34 Estcourt Road, Watford, Herts, WD17 2PS, United Kingdom, ("we", "us", or "our") operates this website and acts as the data controller of your personal data.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and services.

Legal Basis for Processing

We process personal data under the following lawful bases:

Contract – to create and manage your account and provide the services you request
Legitimate interests – to operate, secure, maintain, and improve the Service, prevent abuse, and protect our users and business
Consent – for analytics cookies and any non-essential tracking technologies

Data We Collect

We may collect and process the following categories of personal data:

Name
Username
Email address
Country or location data
IP address and device/browser information
Account activity and usage data
Support messages and related communications
Cookies and analytics data

How We Use Your Data

We use your personal data to:

Create and manage user accounts
Provide access to and operate the Service
Respond to support requests and communications
Monitor usage, performance, and site security
Detect, prevent, and investigate abuse, spam, fraud, or technical issues
Improve the website and user experience
Comply with legal and regulatory obligations

Cookies and Tracking

We use cookies and similar technologies to operate the website, remember preferences, maintain security, and analyse website traffic.

Essential cookies are required for the website to function properly and may be placed without consent where permitted by law.

Non-essential cookies, including analytics cookies, are only set after you provide consent through our cookie banner or cookie settings controls.

We use Google Analytics to understand how visitors use the website and to help improve site performance and user experience.

Third-Party Providers

We may share personal data with trusted third-party service providers where necessary to operate the website and services, including:

CCBill – payment processing and related transaction services
Google Analytics – website analytics

Data Retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, including legal, accounting, fraud prevention, enforcement, and security requirements.

International Transfers

Some third-party providers may process data outside the United Kingdom. Where required, we take reasonable steps to ensure appropriate safeguards are in place for such transfers.

Your Rights

Subject to applicable law, you may have the right to:

Access your personal data
Correct inaccurate or incomplete data
Request deletion of your data
Restrict or object to certain processing
Request a copy of your data in a portable format
Withdraw consent where processing is based on consent

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data has been handled unlawfully.

Security

We take reasonable technical and organisational measures to protect your personal data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect when posted unless otherwise stated.

Contact

If you have any questions about this Privacy Policy or your personal data, please contact us.